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Kempinski Hotels is assisting Kempinski Discovery members.

Saturday, March 28, 2020

Kempinski Hotels is assisting Kempinski Discovery members who have been affected by any newly imposed travel regulations. In case of an interrupted stay, members of Kempinski Hotel’s loyalty program will not only be recognized for the nights stayed, but also the nights which were cut short during that trip.

“Our loyal guests are very important to us and in these difficult times we want to prove our guest’s loyalty is highly valued in a meaningful way” says Amanda Elder, chief commercial officer and member of the management board at Kempinski Hotels (pictured above). “We continue to grant all tier nights for a stay that was interrupted by a country or region’s restrictions due to COVID19 concerns.”

The Kempinski Discovery Loyalty program offers guests bespoke advantages during their journey, including exclusive room benefits as well as opportunities to immerse in local culture. Called Local Experience Awards, these awards offer guests “money-can’t-buy-experiences.” The loyalty benefits extend to all partner brands of the Global Hotel Alliance (GHA) network of which Kempinski Hotels is a founding member and major shareholder. GHA is a network of independent hotel brands, bringing together more than 35 brands with over 570 hotels in 85 countries. The Discovery Loyalty program serves 17 million members.  more...

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